We have received our first quarter distribution from Kroger. I checked my personal account and it has been updated so I am assuming if you are participating yours has been updated as well. Below are the directions for determining your Kroger funds. Please follow them as stated below and if you run into any problems, please contact Kroger directly. Please try to confirm that the amount has changed from your last submission as they do not date the information posted and it is difficult for me to check everyone's past balance. These funds can be used for any 2015-16 program.
PLEASE NOTE: I WAS UNABLE TO CUT AND PASTE DIRECTLY INTO MY EMAIL MESSAGE. I CUT AND PASTED INTO AN EXCEL SPREADSHEET AND FROM THERE WAS ABLE TO CUT AND PASTE INTO MY EMAIL. YOU MAY OR MAY NOT BE ABLE TO PASTE DIRECTLY INTO YOUR EMAIL BUT IF YOU CANNOT YOU WILL SEE A BLACK SCREEN AND NOT BE ABLE TO READ THE INFORMATION. IF YOU CANNOT READ IT, I WILL NOT BE ABLE TO READ IT.
Log in by clicking on "Sign In" about 2/3 down the page. DO NOT log in by the “Sign In” at the top.
Enter your email address and password.
The next page that comes up should read View Your Rewards Detail (click on this).
The bottom box of information is labeled “Community Rewards”.
Highlight the information in the entire box and copy it. You can do this by highlighting and RIGHT clicking your mouse and selecting copy or you can do this by highlighting and clicking CTRL C on your keyboard.
Once you copy the information, open your email and where you would type text, paste the Community Rewards information. Can be done by putting your curser in the text box and either RIGHT clicking your mouse and selecting paste or by clicking CTRL V on your keyboard.
In your email subject line, please type Community Reward, YOUR NAME, YOUR SKATER’S NAME and send the email to me at
I will acknowledge receipt so if you do not get an email back from me within 48 hours, please assume I did not get it.
If you are someone who has multiple people helping you out, you may want to contact them and ask them for their log in and password information so you can get the information. That is clearly up to you. I can take the information from you or from them.
Here’s some general information Kroger’s passed along with their information email that the check was going to be coming soon.
We cannot enroll or create online accounts for supporters over the phone. If you have a supporter who is experiencing issues with their online account please have them contact our dedicated online support team at 1-866-221-4141.
If they have forgotten their email address, need to update their Kroger Plus Card information or change their alternate I.D. (the phone number they use at the store) please have them contact our loyalty department at 1-800-576-4377, option 4, then option 3 to update.
If your supporters do not see the Community Rewards message at the bottom of their receipt, please have them contact us at 1-800-294-4438 option #2. We will contact the appropriate personnel to have the problem corrected. Supporters may also call us for previous cycle donation amounts or to double check that they are enrolled.